Frequently Asked Questions

What does your hourly rate apply to?

My hourly rate is a result of all of the work done during the edit, driving to donate items, shopping for your products, and the work done during the final organization. As for what will appear on your final invoice, I will only charge my hourly rate for the hours that I am onsite in your space.

What areas do you serve?

Mostly the greater Seattle area, but I am able to selectively take on Portland area clients, as well.

How long will the process take?

Depends on the size of your space! Reach out to me with details of the space that you would like transformed, and I can make a better estimation.

Do I need to be present during the service?

You must be present for the edit process. When I return for the final organization, I am more than happy to turn on some music and fly solo; but you are welcome to stay if you are more comfortable with that.

Do I need to provide supplies?

Nope! For the initial edit, I will bring bags and/or boxes, a notepad and pen, and a tape measurer. For the final organization, I will bring the organization products, cleaning supplies, and good vibes.

How should I prepare for your visit?

No prep needed. Leave your space however you use it daily!

What payment methods do you accept?

Zelle or a physical check.

What is your cancellation policy?

A $75 non-refundable deposit is required to book both the edit and the final organization dates. Life happens, though, so I will always work with you to find a new date!

Can you help me maintain the results long-term?

Each project will come with a digital guide to maintaining your space! Should things get out of control or if you’d like to schedule annually, you are always welcome to bring me back in.

Will you force me to get rid of things?

Nope! Everything that you decide to part with will ultimately be up to you. However, I do have a questionnaire that we can run through for those tricky maybes. Plus! Introducing the 48-hour bag: I will hang onto one bag of your items that you are not sure whether or not you will regret getting rid of for 48 hours before donating; so if you decide you want something back, you have a window to make that decision.

Where do all of the things I decide to part with get taken?

Look, I get it - Goodwill is easy. It’s the go-to for everything you just want gone; but at Space and Span, Goodwill is the very. last. resort. I will do everything that I can to ensure that your donations end up in the hands of local charities that are genuinely in need of your items. If an item is too far gone to be donated, proper and environmentally sound disposal can be guaranteed.